Terms and condition

Welcome to DAP Charging. These Terms and Conditions govern your access to and use of our website, services and EV charging solutions.

By using our website or requesting our services, you agree to these terms.

1. About DAP Charging

DAP provides EV charging solutions including:

  • EV charging infrastructure planning
  • Charger installation
  • Charging network management
  • Maintenance and support services
  • Commercial charging solutions
  • Fleet charging solutions

Service availability depends on project requirements, location and technical feasibility.

2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Attempt to damage or disrupt the website
  • Access unauthorised systems
  • Copy website content without permission
  • Use information for fraudulent purposes

DAP reserves the right to restrict access if misuse is identified.

3. Project Enquiries and Quotations

Submitting an enquiry through our website does not create a contractual agreement.

All proposals, quotations and project plans are subject to:

  • Site assessment
  • Technical evaluation
  • Commercial agreement
  • Final approval

Pricing and timelines may vary depending on project requirements.

4. Installation Services

EV charger installation is dependent on:

  • Electrical capacity
  • Site conditions
  • Required approvals
  • Existing infrastructure
  • Safety requirements

DAP will provide professional installation services; however, final project timelines may change due to factors outside our control.

5. Charging Services

Customers using DAP charging solutions agree to:

  • Use charging equipment responsibly
  • Follow displayed charging instructions
  • Avoid misuse or damage to equipment
  • Make required payments on time

DAP may temporarily suspend access due to maintenance, technical issues or security concerns.

6. Payments and Fees

All payments for services, subscriptions or charging usage are subject to agreed pricing terms.

Applicable taxes, processing fees or additional charges may apply where required.

Payment terms will be communicated before services begin.

7. Equipment and Property Responsibility

Users must not:

  • Damage charging equipment
  • Modify charging hardware
  • Interfere with charging operations

Any damage caused by misuse may result in repair or replacement charges.

8. Service Availability

DAP aims to provide reliable charging services; however, uninterrupted availability cannot always be guaranteed due to:

  • Network issues
  • Power interruptions
  • Maintenance requirements
  • External circumstances

We work continuously to maintain service reliability.

9. Intellectual Property

All website content, including:

  • Logos
  • Branding
  • Graphics
  • Text
  • Images
  • Software elements

are owned by or licensed to DAP Charging and may not be copied or reproduced without written permission.

10. Limitation of Liability

DAP is not responsible for losses caused by:

  • Improper use of charging equipment
  • Third-party services
  • External network failures
  • Events beyond reasonable control

Our responsibility is limited to providing services according to agreed terms.

11. Changes to Terms

DAP may update these Terms and Conditions at any time.

Updated terms will be published on this page with the latest revision date.

12. Governing Law

These Terms and Conditions shall be governed by the applicable laws and regulations of the United Arab Emirates.