Privacy Policy

DAP Charging (“DAP”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use our services, or contact us regarding EV charging solutions.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Business details
  • Project requirements
  • Location information related to charging projects

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Pages visited
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests
  • Provide EV charging consultations
  • Prepare project proposals and quotations
  • Understand customer requirements
  • Improve our website and services
  • Provide updates about our solutions
  • Manage customer relationships
  • Maintain security and prevent misuse

We do not sell, rent or trade your personal information to third parties.

3. EV Charging Services Information

When you use DAP charging services, additional information may be collected depending on the service provided, including:

  • Charging session details
  • Charger usage information
  • Payment-related information
  • Account details
  • Vehicle-related information where required for service operation

This information is used only to provide, maintain and improve charging services.

4. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

  • Remember user preferences
  • Analyse website performance
  • Improve website functionality
  • Understand visitor behaviour

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We may share information only when necessary with:

  • Technology providers
  • Payment service providers
  • Installation partners
  • Maintenance providers
  • Legal or regulatory authorities when required

All third parties are expected to handle information responsibly and securely.

6. Data Security

DAP takes reasonable technical and organisational measures to protect your information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

You may request to:

  • Access your personal information
  • Update incorrect information
  • Request deletion of your information
  • Withdraw consent for communications

To make a request, contact us through:

Email: support@dapcharging.com

8. Third-Party Links

Our website may contain links to third-party websites or services. DAP is not responsible for the privacy practices, content or security of external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.